About 2D_Ackerman

Hi @Tvanan for unifi tv login id, the login ID is as in the bill that says @iptv. The password can be reset through the playtv@unifi application. Need to download the application unifi tv first. After a successful reset, you can log in to watch.   For further assistance you also contact customer service unifi at the following channels: >   https://home.unifi.com.my/support/contact-us  ? 1. Digital Platforms: - Live Chat via myunifi app or unifi portal - Facebook @weareunifi -Twitter @helpmeunifi - Email help@tm.com.my 2. Call 100 ... View more

Hi @tpttpt ,did you already check your bil. For further assistance regarding unifi bill , you may   contact customer service unifi channel here> https://home.unifi.com.my/support/contact-us.   TM 100-Call 100 Live Chat - https://maya.unifi.com.my/ Facebook - https://www.facebook.com/weareunifi/ Twitter - https://twitter.com/helpmeunifi ... View more

Hi @Zie_Wahid ,maksud anda ini pembayaran unifi anda yang dibuat  ini tidak update ?    Jika begitu anda boleh merujuk  dengan pihak khidmat pelanggan TM untuk bantuan lanjut > https://home.unifi.com.my/support/contact-us ... View more

Hi @amdin69 setahu saya untuk pakej unifi Mobile RM59 for Orang Kelainan Upaya (OKU) & Warga Emas  anda boleh terus sahaja ke TMpoint, TAD atau TM Reseller terdekat anda. Bawa sahaja MyCard dan kad OKU anda, ... View more

Hi @Didi7 ,Setahu saya, apabila akaun dah terminate, dah tak boleh aktikan balik walaupun pembayaran sudah dibuat.Jika anda masih menggunakan unifi , anda boleh mendaftar baru.   Sekiranya anda memerlukan pertanyaan lanjut boleh merujuk dengan pihak khidmat pelanggan TM untuk bantuan lajut > https://home.unifi.com.my/support/contact-us   Moga dapat membantu pertanyaan anda. ... View more

Hi @Hafizomar , bagaimana dengan akaun anda ini , ? Adakah sudah cuba  merujuk dengan pihak khidmat pelanggan TM untuk bantuan lanjut >  https://home.unifi.com.my/support/contact-us ? ... View more

Hai @Along4   Hanya non standard installation untuk unifi fiber atau akaun unifi lite sahaja yang akan di kenakan caj oleh pihak installer.Anda boleh klik pada pautan ini : https://community.unifi.com.my/t5/Installation/unifi-installation-journey-and-installation-guide/ta-p/12649    Anda  juga bolehg merujuk kepada pegawai khidmat pelanggan unifi di pautan berikut, bagi buat semakan lebih lanjut. > https://unifi.com.my/support/contact-us . ... View more

Hi @KINGJIM98  You may contact their channel here> https://home.unifi.com.my/support/contact-us.If you are not able to contact live chat you may refer others as per below :   TM 100-Call 100 Live Chat - https://maya.unifi.com.my/ Facebook - https://www.facebook.com/weareunifi/ Twitter - https://twitter.com/helpmeunifi   Hope this will assist you 😀     ... View more

Hi @Indramaya , for change your email address also you may follow the steps to change your billing email address in myunifi portal: 1. Go to the website https://unifi.com.my/personal. 2. Go to My Account and click on 'three dots'. 3. Click on Edit billing Profile and Edit Email Address.   If you are still not able to change the email address we advise you to   contact their support to check more on this report status. You may contact their channel here> https://home.unifi.com.my/support/contact-us.   TM 100-Call 100 Live Chat - https://maya.unifi.com.my/ Facebook - https://www.facebook.com/weareunifi/ Twitter - https://twitter.com/helpmeunifi   Hope this will help your inquiries  😀   ... View more

Hi @shufeeza , if you want to relocate your unifi account to renting the house this depends on the port available, or can request Temporary Suspension your unifi account. Temporary Suspension is the suspension of service(s)temporarily and bill charges are waived for a maximum of 3 months as requested by the customer. The customer is unable to use the service during Temporary Suspension.  ... View more

Hi @vanguard ,did you make the report regarding this issue, you may contact their channel here> https://home.unifi.com.my/support/contact-us. Provided this for their reference: MCMC Complaint Details For 0522-01-0012856-TM     TM 100-Call 100 Live Chat - https://maya.unifi.com.my/ Facebook - https://www.facebook.com/weareunifi/ Twitter - https://twitter.com/helpmeunifi ... View more

Hi @Kasmaini, we also hope Netflix can be watched at unifi plus box. If it can be watched through Unifi TV plus box, surely Unifi will announce this good news through the official Unifi channel. ... View more

Hai @Yanyan2  adakah anda sudah merujuk dengan sokongan mereka mengenai isu berkenaan menukar tarikh pemasangan ini? Anda boleh hubungi bantuan sokongan mereka di 100, Livechat atau Sosial Media (FB @weareunifi / Twitter @helpmeunifi) untuk bantuan menukar tarikh pemasangan ini. ... View more

Hi @smileguy1649 , as I know for the existing user with the previous version of unifi Plus Box you  have an option to add on the new box for RM20 for 24 months or you can upgrade your unifi Home plan subscription.   Hope can clarify your inquiries 😀 ... View more

Hai @Zailina1 , anda sudah restart modem dan wireless router, dan menyemak sambungan kabel unifi dalam rumah anda dalam keadaan baik ya? Anda boleh rujuk pautan ini untuk panduan sambungan kabel: https://easyfix.unifi.com.my Pilih TipsAndTricks, unifi physical setup, kemudian pilih unifi fiber physical connection.   Jika isu masih sama anda boleh menghubungi sokongan mereka untuk menyemak lebih lanjut tentang  isu internet anda. Anda boleh menghubungi saluran mereka di sini>https://home.unifi.com.my/support/contact-us. TM 100-call  100 Livechat - https://maya.unifi.com.my/ Facebook - https://www.facebook.com/weareunifi/ Twitter - https://twitter.com/helpmeunifi ... View more

Hi @Farrahfasya88-g how is your issue with the wifi? If the issue still persists I suggest that you consult directly with customer service, either through Live Chat, call to 100, or directly to their social media channels for them to check further if there are any issues involving the area. You can refer to the link> https://home.unifi.com.my/support/contact-us   Alternatively, you can also use EasyFix for self-help with internet technical problems (if any). Please visit https://easyfix.unifi.com.my/ for faster troubleshooting regarding unifi 👍 Hopefully, this can assist you 😊 ... View more

Hi @Admin_No1  , glad your issue has already been resolved. If you need assistance you may contact their channel here> https://home.unifi.com.my/support/contact-us or can contact TM 100-Call 100 after selecting language press 5 for unifi mobile. The working hour is from 8.00 am to 10 pm ... View more

Hi @Apphiard if this issue still persists, I suggest that you consult directly with customer service, either through Live Chat, call to 100 or directly to their social media channels for them to check further if there are any issues involving the area. You can refer to the link> https://home.unifi.com.my/support/contact-us   Alternatively, you can also use EasyFix for self -help with internet technical problems (if any). Please visit https://easyfix.unifi.com.my/ for faster troubleshooting regarding unifi 👍   Hopefully this can assist you 😊   ... View more

Hi @cbh for unifi reward you may contact their channel here> https://home.unifi.com.my/support/contact-us or may contact TM 100-Call 100     ... View more

Hi @mahendaran  for confirmation  you may contact their channel here> https://home.unifi.com.my/support/contact-us or can contact TM 100-Call 100 after selecting language press 5 for unifi mobile. The working hour is from 8.00 am to 10 pm ... View more

Terbaik & terima kasih  TM 👍 ... View more

Hi @St3v3n  as I know the subsidiary line  for unifi mobile cannot change the ownership but if you want to change ownership for both unifi mobile numbers can.   Change of ownership requests can be made at any TM point outlet nationwide. Both existing and new owners must be present with their respective MyKad. Change of ownership is subject to a one-off fee of RM10 per line. Customers need to pay the outstanding amounts if any.   Hope this can clarify your inquiries 🙂 ... View more

Hi @mahendaran  for  Unifi mobile  Line there is no feature for showing as a Private Number but you may check at your mobile setting.. If you using android mobile you may check this youtube link: https://www.youtube.com/watch?v=0a-r-Mv5fv8. Hope this is able to assist you on this issue ya 🙂 ... View more

Hi, @shhshsu  for your information any service application made without verification through MyKad Reader, an upfront payment of RM500 is required within 10 days from the installation date. Your upfront payment will be reflected on your first bill and deduct the outstanding charges (if have any).   Yes, correct. It will automatically deduct your monthly bill charges. ... View more