About susu_naaa

susu_naaa · ‎14-05-2022

Hi @HanisahRaino , Have you tried to restart the modem and router? You also can try to use self troubleshooting via this link > https://easyfix.unifi.com.my/ You also can reach thier customer service via the following channels > https://unifi.com.my/support/contact-us

susu_naaa · ‎14-05-2022

Hi @Loh123, Awesome..can't wait to watch!

susu_naaa · ‎14-05-2022

Hi @Ych5 , Can you refer your DM for further assistance? Thank you

susu_naaa · ‎16-04-2022

Hi @Nadeaang, Setahu saya setiap pakej unifi fiber diberikan perkhidmataan talian tetap unifi. Awak boleh semak nombor telefon tetap unifi melalui app myunifi. Login app > Pilih Account > nombor telefon tu kat bawah "My Services" > Voice.

susu_naaa · ‎16-04-2022

Hi @vensoulfly, Boleh anda semak PM anda untuk bantuan lanjut? Terima kasih

susu_naaa · ‎16-04-2022

Hi @Fhs666, You can request transfer ownership of the unifi account at nearest TMpoint. Both owner (A&B) must be present and bring along IC.

susu_naaa · ‎16-04-2022

Hi @Amir04, Awak dah cuba semak coverage unifi kat link ni > https://home.unifi.com.my/anytimeanywhere ? Klik pada butang "Check Coverage". Kalau unifi ada boleh la awak langgan.

susu_naaa · ‎16-04-2022

Hi @Lytan, You also can reach them via FB or Twitter to know the latest update for your internet connection issue > https://home.unifi.com.my/support/contact-us

susu_naaa · ‎16-04-2022

Hi @gkateri58 , Can you check your PM for further assistance? Thank you

susu_naaa · ‎16-04-2022

Hi @MohdFarid83 , Hopefully your unifi TV issue already settel. But, if problem still persist you can reach us via Live Chat > https://unifi.com.my/support/contact-us or call 100 for further assistance.

susu_naaa · ‎23-03-2022

Hi @ChoyPeng0616 , You can refer to unifi Portal / MyUnifi Apps (register using email address and account holder's IC number) to confirm the appoinment. However, if still have issue you also can refer to the live chat > https://unifi.com.my/support/contact-us or call 100 for further assistance.

susu_naaa · ‎23-03-2022

Hi @SueSaad74 , You also can reach them via Facebook > https://www.facebook.com/weareunifi or Twitter > https://twitter.com/helpmeunifi for further assistance.

susu_naaa · ‎23-03-2022

Hi @Khairuljr90 , Ada isu sambungan unifi TV ke? Dah cuba restart router dan Set Top Box? Kalau masih sama, awak boleh buat report kat live chat > https://unifi.com.my/support/contact-us atau call 100.

susu_naaa · ‎23-03-2022

Hi @HLkiu6488, You can make payment via this payment channels > https://community.unifi.com.my/t5/Bill-Payment/Where-can-I-pay-my-unifi-bills/ta-p/8927 Stay safe! 😊

susu_naaa · ‎23-03-2022

Hi @hbsb86, Dah cuba buat self troubleshooting kat sini > https://easyfix.unifi.com.my ? Kalau masih sama, awak boleh cuba report kat live chat > https://unifi.com.my/support/contact-us atau call 100.

susu_naaa · ‎23-03-2022

Hi @Ayet , Awak dah cuba self troubeshooting ni > https://easyfix.unifi.com.my ? Kalau masih sama, awak boleh report kat live chat > https://unifi.com.my/support/contact-us atau call 100. Harap dapat membantu 😊

susu_naaa · ‎23-03-2022

Hi @Muhammad_Adam , Awak boleh semak order kat live chat > https://unifi.com.my/support/contact-us

susu_naaa · ‎23-03-2022

Hi @ericleezhaiii, I suggest you reach live chat > https://unifi.com.my/support/contact-us or call 100 to get more info about the package ✌.

susu_naaa · ‎23-03-2022

Hi @Kamarul3 , Kalau masalah masih sama, awak boleh buat report kat live chat > https://unifi.com.my/support/contact-us atau call 100. Nanti mereka akan bantu awak.

susu_naaa · ‎27-02-2022

Hi @ika90, Awak juga boleh cuba set semula APN setting phone. Cuba semak link ni > https://community.unifi.com.my/t5/unifi-Tips-Guides/How-to-set-APN-settings/td-p/15495 cara untuk set semula APN.

susu_naaa · ‎27-02-2022

Hi @RotiKaya , Cam pelik gak isu ni. Patut nyer kalau devices lain leh connect ngn wifi patut xde masalah ngn sambungan wifi ke pc/laptop jugak. Awak leh cuba tips yg ada at link ni > https://easyfix.unifi.com.my/ utk selesai masalah tu.

susu_naaa · ‎27-02-2022

Hi @norezah7382 , Awak boleh off router dan modem tnggu 20 saat camtu. Kemudian, switch on modem dulu tnggu lampu LED pada modem dah ada baru on router. Kalau masih down jugak awak boleh cuba dapatkan bantuan dari Live Chat > https://unifi.com.my/support/contact-us atau call 100. Nanti dorang akan bantu awak dgn lebih lanjut.

susu_naaa · ‎27-02-2022

Hi @DRA21011993 Awak boleh terminate salah satu nombor yang terdapat di dalam akaun yang sama. Nombor yg lain tak akan terjejas masih boleh guna cam biasa. Take care & stay safe!

susu_naaa · ‎27-02-2022

Hi @Tasha87, U can try to buy Add On hotspot via the follwoing setps: Login myunifi app > Click at "Account" > "View Account" > Under "My Servicess" select your mobile number > Under "Service Details" > Click at "Top Up" > Data Plan

susu_naaa · ‎27-02-2022

Hi @messiah88 , U can edit your AutoPay credit card details via unifi portal. Login via this link > https://unifi.com.my/personal. If still not register yet, can register using email address and account holder's IC number. Take care & saty safe!

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