About n4shRique86

Hi  nrkhairinaa,   You may purchase the add on hotspot from myunifi apps or self portal   https://unifi.com.my/personal/myunifi   Y ou may click " Account" > " View Account" > Under "My services   Glad to help  😀     ... View more

Hi  Mishababy84 ,   Usually activation is within 30 minutes. Do you already checked whether the payment is already updated ya? You may check your bill details at myunifi apps or the unifi Portal(unifi.com.my). If the the payment ahs been updated but you still unable to connect, try to restart the modem/router and still the same, I think it is's better for you to seek assistance from their customer service to check > https://unifi.com.my/support/contact-us ... View more

Hi  Loh123 ,   Thank you for the info 👍 ... View more

Hi    al-walid99,   Thank you for sharing the info 👍 ... View more

Hi  al-walid99 ,   Thank you for sharing 👍 ... View more

Hi  Slayes,   I think it is better for you to refer to the PC vendor / PC shop to seek for their assistance 👍   ... View more

Hi  exwan ,   Setahu saya untuk sambungan talian telefon unifi dan streamyx berbeza. Untuk streamyx, sambungan telefon bersambung dari soket dinding manakala untuk unifi, sambungan telefon adalah dari modem. Untuk unifi, jika anda ingin gunakan talian telefon, anda perlu hidupkan modem tersebut.      Apa pun, boleh cuba rujuk dengan pihak khidmat pelanggan TM untuk bantuan lanjut > https://unifi.com.my/support/contact-us   Harap membantu 😀 ... View more

Hi  Lenjanazani ,   Is it for the unifi Home, unifi Mobile or unifi Air service ya? You may check thru the unifi Portal or the unifi apps whether the payment is succesful or not. I suggested that you to refer to the TM customer service service and seek their assistance to check further. May refer > https://unifi.com.my/support/contact-us   Glad to hep 😀 ... View more

Hi  fikri1992 ,   Usually if there any latest announcement, they will update later. Hope to hear good news from them 👍  ... View more

Glad to share 😊 ... View more

Hi  emeric ,   Oh ya..So, as for that, I think better to refer directly to their customer service for them to check further since the last SMS mentioned that the service had been restored.    R efer to the link >  https://home.unifi.com.my/support/contact-us  😊 ... View more

Hi  Idamsa ,   Did facing with the same issue before this but it is suddenly solved by itself. Do you already try to logout and and re-login to the portal yet? Probably, you may try to clear the cache, clear the browsing history and try to re-login to the portal.    You may visit the link > https://home.unifi.com.my/rewards   Or if still not solved, I suggest you to refer to their customer service for them to assist further > https://home.unifi.com.my/support/contact-us 😊 ... View more

Hi  emeric,   Refer to the attachment you gave, been informed that there's a temporary service interuption in your area. But did you already refer to their customer service to get further clarification on the issue? It's better for you to refer to them where they can assist you to check further on the progress of the restoration.    Alternatively, you may also use the EasyFix tool for self troubleshoot your technical issues(if any). Visit easyfix.unifi.com.my for a faster alternative to help solve your unifi issue   You may refer to the link > https://home.unifi.com.my/support/contact-us 😊   ... View more

Hi  anthonygerard,   As for me to check the payment details or payment history, I just download the  myunifi app or log in to unifi website.   Dont know how? You may refer the links below :   https://community.unifi.com.my/t5/unifi-Tips-Guides/New-unifi-portal-with-digital-ID-tips-and-guides... https://community.unifi.com.my/t5/unifi-Tips-Guides/myunifi-app-tips-and-guides/m-p/22367#M456   Or for futher assistance, you may refer to the their customer service > https://home.unifi.com.my/support/contact-us   Glad to help 😊   ... View more

Hi  Izzam84 ,   " Add On device" untuk order apa tu ya?..Saya sarankan better rujuk dengan bahagian khidmat pelanggan mereka untuk mereka semak dengan lebih lanjut. Cuba rujuk pautan ni > https://home.unifi.com.my/support/contact-us ✌   ... View more

Hi  Shahril9,   Boleh saya tahu, adakah akaun tersebut ditamatkan disebabkan oleh tunggakan bayaran ya? Selalunya apa yang saya tahu, once akaun dah terminate, dah tak boleh aktikan balik walaupun pembayaran sudah dibuat.   Boleh rujuk > https://community.unifi.com.my/t5/unifi-mobile/How-to-reactivate-acc-which-was-terminated-due-to-overdue-pmt/td-p/32641   Apa pun, boleh juga rujuk dengan pihak khidmat pelanggan TM untuk bantuan lajut > https://home.unifi.com.my/support/contact-us   Moga membantu 😊   ... View more

Hi  Kyle96 ,   I also feel sorry for you. Did happened to me before this. For almost 1 months, I keep on facing issue with my internet connection. Until the 3rd tech came, finally, able to fix and solve the issue. As for the report number, did for all the 4 reports made, you received different reports number?    Try to contact unifi back and check on the report/restoration update by the technical team. May ask them to escalate the issue to the respective team for urgent attention   Can contact them via any channel listed at https://home.unifi.com.my/support/contact-us   portal  ... View more

Hi  Tritan3882010 ,   You may only able to view your bills for the past six (6) months via online by logging in to unifi portal at unif.com.my. So, what I can suggest that, you may refer/request to them via Live Chat, call to 100 or reach to their social media channels > https://home.unifi.com.my/support/contact-us 👍 ... View more

Hi  Alan5221 ,   Since y ou can only view your bills for the past six (6) months via online by logging in to unifi portal at  unifi.com.my, I suggest that you may refer/request to them via Live Chat, call to 100 or reach to their social media channels > https://home.unifi.com.my/support/contact-us 👍 ... View more

Hi    Honeykit-8752,   As for that request, I suggest that you may refer to the TM contact centre, via Live Chat, by call to 100 or can reach them via their social media channels >   https://home.unifi.com.my/support/contact-us   ... View more

Hi    Waynepauline,   Sorry to hear about your issue 🙏. Based on my experience, I did relocated my current account from Kelantan to Kuala Lumpur and also take time for the relocation to be done due to port full. I did refer to the TM contact centre several of times and the issue just settled last month. Any order number given or any report made regarding the relocation request? I suggest better for you to refer back to them, so that they can check further on the issue. You may contact them via Live Chat, call to 100 or may refer to their social media channels > https://unifi.com.my/support/contact-us   Glad to help 😊 ... View more

Hi  ZACKNAS100,   Sejak bila down tu?   Saya cadangkan agar awak rujuk terus dengan pihak khidmat pelanggan, samada melalui Live Chat, panggilan ke 100 atau terus ke saluran sosial media mereka untuk mereka semak dengan lebih lanjut jika ada sebarang isu melibatkan kawasan tersebut. Boleh rujuk pautan > https://home.unifi.com.my/support/contact-us   Alternatif, boleh juga menggunakan EasyFix bagi bantuan layan diri berkenaan masalah teknikal internet(jika ada). Sila layari   https://easyfix.unifi.com.my/   untuk penyelesaian masalah yang lebih pantas berkenaan unifi 👍   Harap membantu 😊 ... View more

Hi  faridah5988 ,   Saya cadangkan agar awak rujuk terus dengan pihak khidmat pelanggan, samada melalui Live Chat, panggilan ke 100 atau terus ke saluran sosial media mereka. Boleh rujuk pautan > https://home.unifi.com.my/support/contact-us   Alternatif, boleh juga menggunakan EasyFix bagi bantuan layan diri berkenaan masalah teknikal internet(jika ada). Sila layari https://easyfix.unifi.com.my/ untuk penyelesaian masalah yang lebih pantas berkenaan unifi 👍   Harap membantu 😊 ... View more