APN reset was done long before. Changing to another phone done as well. Complaints made on 28/04 Follow up email sent 30/04, answer as follow. We regret to inform that your case was still pending at the relevant department for further checking and investigation. Again, we would like to apologize for any inconvenience caused. Rest assured we will get back to you as soon as possible. We already highlight to expedite your issue Today 6/05 I am still getting my issue resolve. Email mentioned unifi wil expedite. More than a week now still no result. How long a normal process will take? 1 month?
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