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About khairi90
since
18-03-2017
27-02-2020
khairi90
Contributing Citizen ✪✪✪
31
Posts
1
Kudos
1
Solution
25-02-2020
12:04 AM
Lucky u Please check mine @remstr if my area in TM radar Jalan REJANG, 96100 Sarikei Sarawak
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24-02-2020
11:51 PM
misalnya di tempat saya sarikei, sarawak. Somehow TM fokus ke taman perumahan yg kurang penduduk (dalam 40 buah rumah yg masih tak ramai org) berbanding kawasan saya yg dalam 100 rumah yg lebih dekat dgn sekolah2. tak faham dgn permainan "demand2" ni. saya dok perhati perumahan2 berdekatan utk tengok progress TM ni takat mana. Sarikei ni takde la besar mana. saya boleh katakan 60% dah cover unifi fibre ni sbnrnya. baki2 40% tu hanya mampu menanti. moga ada sinar harapan utk tahun 2020 ni. unifi air pon takleh diharap.
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24-02-2020
11:41 PM
response from TM thru MCMC. adakah masih ada harapan? Response 2019 Based on our inspection, TM Unifi service is presently unavailable to the requested address at XX due to no Unifi coverage. However, we would like to inform that the additional Unifi infrastructure proposal has been taking into consideration. The execution would be roll out in stages and your premise will be next in batch of deployment (subject upon approval). Response 2020 However, upon checking, we regret to inform that Unifi service is currently unavailable at the requested address (XXX) due to no unifi infrastructure at complainant premises. However, we would like to inform that the additional fibre infrastructure proposal has been taking into proposal and consideration. Rest assured that we will continue to assess the infrastructure viability in the area and will embark on the deployment once it becomes viable.
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19-02-2020
08:32 AM
sooner or later should be your turn. lets hope for the best. housing area around 2km from my house already got unifi fibre. currently im using unifi air and already terminated streamyx after 14 years using it. unifi air not up to my expectation. hope to be that 70%. finger crossed.
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19-02-2020
08:27 AM
lucky u. im still waiting for it. was streamyx subscribers for 14 years. now unifi air that sometimes not up to expectation. im tired of waiting for long. hahaha.
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14-02-2020
11:12 AM
TM only stated in press that they targeted 70% of streamyx users can enjoy unifi by end of 2020. We just wait and see if they can reached that target. Another 10 months ya!
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11-02-2020
01:57 PM
I had reached MCMC on the unifi coverage availability at my house. Their response as per below: Based on our inspection, TM Unifi service is presently unavailable to the requested address at (XXXX) due to no Unifi coverage. However, we would like to inform that the additional Unifi infrastructure proposal has been taking into consideration. The execution would be roll out in stages and your premise will be next in batch of deployment (subject upon approval). We will keep you informed and any information pertaining to the service availability shall be updated at https://unifi.com.my for your future reference. "WILL BE NEXT IN BATCH", that statement was too GENERAL. TM should have the plan on paper and should have the timeline for it together with the cost right? Im tired of waiting. I can see the pattern at my hometown (sarikei, sarawak), somehow TM can easily deploy unifi to small & new taman. Our taman much nearer to school but not put into priority. Now im using unifi air however sometimes the performance was really bad. Finally i have terminated my streamyx after 14 years using it. Really looking forward of TM plan on my area.
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04-02-2020
11:00 PM
adakalanya saya musykil dgn strategi TM pasang unifi di hometown saya SARIKEI, SARAWAK. perumahan yg baru dan tak ramai org diorng boleh pasang dulu. kawasan yg padat dan dekat dgn sekolah masih belum dipasang unifi. penat la nak menunggu.
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04-02-2020
10:31 PM
staff tm takde pon suruh isi apa. just bgtahu akan upgrade ke unifi. useless!
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02-02-2020
10:24 AM
I also submitted termination for unifi lite since i accepted the unifi air offer. Still in progress. Somehow unifi air not up to standard. Same performance like unifi lite. Not consistent. Please come faster unifi fibre. Im tired of waiting. Its already 2020.
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23-01-2020
09:06 PM
"TM mensasarkan untuk menaik taraf 70% pengguna Streamyx ke Unifi menjelang penghujung 2020." adakah target ini realistik? Kita tunggu dan lihat. Masih belum ada tanda2 unifi fibre masuk ke kwsn saya. perumahan 2km dah ada coverage. Penat dgn speed slow. Unifi air tak seperti yg diharapkan.
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16-01-2020
10:51 PM
RESPONSE TIME UNIFI MOBILE LIVECHAT : 2 HOURS! It is not acceptable at all! Tak cukup org ke?
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07-01-2020
08:09 PM
Hello admin how to terminate streamyx after trial period of unifi air? Do i need to go to tmpoint or it will be automatically terminated?
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19-12-2019
09:07 PM
Some of us may using 1mbps due to technology limitation. Why not all users get 8mbps? What limitation could be the reason? Cable cap ayam can get 1mbps.. gred A can get 8mbps? haha..just kidding We has been told all this years that copper is expensive to maintain. What maintenance are we talking about? Any technical person here can answer this? Im curious to know ya.
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17-12-2019
02:28 PM
agreed. helpless! better tutup kedai je live chat unifi air. peak or non peak still the same
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15-12-2019
10:42 AM
Saya ada report ke MCMC. Ni reply TM. Kami merujuk kepada aduan Tuan menerusi pihak Suruhanjaya Komunikasi & Multimedia Malaysia (SKMM) dengan nombor aduan XXXC. Mengenai isu berkenaan bil Unifi Air (XXX) yang dikenakan caj RM212.25. Hasil siasatan mendapati, pihak kami akan membuat pelarasan bagi akaun Tuan. Oleh itu, Tuan di sarankan untuk memantau bil pada bulan Januari 2020. Sekiranya terdapat sebarang pertanyaan atau maklumbalas berkenaan unifi mobile, Tuan disarankan untuk chat bersama kami melalui aplikasi unifi mobile care ataupun ke laman sesawang ataupun dengan membalas email ini beserta maklumat lengkap untuk tindakan susulan pihak kami. Sekian, terima kasih.
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08-12-2019
10:56 PM
Unifi air ni punyalah kencang TM promote...katanya benefited 35,000...walhal streamyx user dlm 700k...cuma 5% je yg boleh dpt. Tak membantu langsung majoriti streamyx yg sedia ada.
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08-12-2019
10:31 PM
Tak semua dapat 10mbps. Even my parents house hanya 8mbps. Lagi sedih ada lagi yg stuck pakej 1mbps. Pakej tu xpatut wujud dah! Berdasarkan khabarbaik, adakah realistik TM punya target 70% of streamyx user akan menikmati unifi by end 2020?
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08-12-2019
09:51 PM
About half of the HSBB network are not being utilised. There are supposedly close to 3 million HSBB ports available nationwide but only about half of the port are being utilised (mainly 1.37 million on Unifi, 344k Maxis Fibre). There’s high demand for fixed broadband service in the country but there are many complaints from consumers who claims that no new ports are available for their home, in prime areas. So where are these empty HSBB ports located, in the jungle? Source: https://www.malaysiainternet.my/2019/12/telekom-malaysia-never-5g-infrastructure/ Bad planning maybe? Deploy ke tempat yg tak sepatutnya. TM patut fokus kat area2 streamyx yg sudah tentu ada demand. Mcm no point isi demand form.
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05-12-2019
09:02 PM
1 Kudo
bil disember dah keluar. penggunaan baru setengah bulan dah kena bayar rm200. Seriously unifi? Tak seperti yg dinyatakan semasa persetujuan utk menerima unifi air melalui panggilan telefon. adakah ini penipuan?
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04-12-2019
11:14 PM
Berkenaan dgn speed unifi air yg tidak konsisten. Mohon check apa yg berlaku sekitar kawasan rumah saya. Jika tidak berpuas hati, adakah saya hanya perlu pulangkan device ke tmpoint tanpa apa2 dokumen?
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03-12-2019
11:30 PM
Penipu sngt kan. Org perlukan bantuan dgn kadar segera tapi hampa. Tak improve2. Kita sebagai customer mesti kecewa dgn servis mcm tu.
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03-12-2019
10:56 PM
i really disappointed with the quality of customer service live chat (unifi mobile especially). I believed others have same issue as me. Waiting for hours but NO RESPOND AT ALL. Baik tutup kedai je kalau mcm tu. TM SHOULD REALLY TAKE ACTION SERIOUSLY ON THE CUSTOMER SERVICE PERFORMANCE ESPECIALLY LIVE CHAT! REALLY DISSAPOINTED! at least unifi home live chat got Q stated. Customer pon boleh lari kalau service teruk. Sorry admin. I really need to highlight this.
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03-12-2019
10:17 PM
sama..outstanding saya rm212 saya ada PM helpmeunifi kat twitter..ini respon diorng "untuk bil pertama, anda akan dicaj berdasarkan tarikh pengaktifan + caj advance satu bulan langganan. Kami sarankan tunggu penyata bil dikeluarkan untuk bantuan lanjut"
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