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I can make calls but I can't receive calls

This is strange. But no worries, we get you sorted out. Just follow these steps:

 

1.Restart your mobile phone.

 

2.Ensure Call Forwarding setting is disable/turn off.

 

3.Check Call Reject/Block list and remove the number.

 

If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.

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