Hi @ jokoh .
You may visit the unifi website at unifi.com.my and tap on Login/register. After successfully login, you can view all the info that you will be needed for your account, such as account numbers and package/plan's name, contract start and ends, and also an add on options.
Alternatively, you can download myunifi apps to manage your account and also to check your unifi contract status.
Hi @jokoh . You may try to contact their unifi support via 100, Live chat or Social Media (Twitter: @helpmeunifi / FB: @weareunifi) for assistance also.